MEDIATION
WHAT IS MEDIATION?
Mediation is a process where an impartial and neutral person assists in the negotiation of a conflict between the parties.
The mediator is merely a facilitator for the parties to talk and express their concerns including their interests in the dispute.
The mediator listens to the parties’ interests and attempts to negotiate and resolve the dispute that the parties feel is reasonable.
In mediation, it is the parties that are in control.